{"id":19559,"date":"2018-02-07T10:30:54","date_gmt":"2018-02-07T08:30:54","guid":{"rendered":"https:\/\/www.pima-alarms.com\/ayuda-y-soporte\/faq\/"},"modified":"2019-11-27T15:36:23","modified_gmt":"2019-11-27T13:36:23","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.pima-alarms.com\/es\/ayuda-y-soporte\/preguntas-frecuentes\/","title":{"rendered":"Preguntas Frecuentes"},"content":{"rendered":"<section class=\"section swatch-white-red faqs section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  data-label=\"\">\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: rgba(0,0,0,0);\"><\/div>\n\n    <div class=\"container\">\n        <div class=\"row vertical-top\">\n            <div class=\"col-md-12     text-default small-screen-default\"  ><header class=\"text-center  element-medium-top element-no-bottom condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    <h2 class=\"big bold bordered bordered-normal\" >\n        Preguntas Frecuentes    <\/h2>\n    <\/header>\n<div class=\" element-short-top element-medium-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t\t\t\t<div class=\"tabbable\">\n\t\t\t\t<ul class=\"nav nav-tabs\" data-tabs=\"tabs\"><!-- Nav tabs -->\n  \t  \n\t\t\t<li class=\"active\"><a href=\"#1495714940-2-18\" data-toggle=\"tab\">Hunter-Pro<\/a><\/li>\t      \n  \t\t      <\/ul>\n\t\t\t\t<div class=\"tab-content\"><!-- Tab panes -->\n  \t \n  \t      \t\t\n  \t\t<div class=\"tab-pane fade in active\" id=\"1495714940-2-18\">\n  \t\t\t\n<div id=\"accordion_223\" class=\"panel-group  element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_954\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo programo el sistema Hunter-Pro para que llame a mi tel\u00e9fono cuando hay una alarma?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_954\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione 6 (\u00abN\u00fameros de tel\u00e9fono\u00bb), configure hasta 4 n\u00fameros de tel\u00e9fono y presione ENTER.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_761\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfQu\u00e9 debo hacer cuando se muestra el error ''Bater\u00eda baja''?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_761\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Si la falla ocurre despu\u00e9s de un corte de energ\u00eda prolongado, espere unas horas despu\u00e9s de que se haya restablecido la energ\u00eda para que la bater\u00eda se recargue. Si a\u00fan se muestra el mensaje de error, es posible que la bater\u00eda haya llegado al final de su ciclo de vida \u00fatil y debe reemplazarse por una nueva.<\/p>\n<p>\u00a1Atenci\u00f3n! Si se produce un corte de energ\u00eda y no hay una bater\u00eda de respaldo, el sistema de alarma no funcionar\u00e1. Llame a Soporte T\u00e9cnico.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_707\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo configuro el Auto-Armado?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_707\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione 0 (\u00abAuto-Armado\u00bb), establezca un tiempo para el Armado diario y presione ENTER.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_604\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo armo el sistema Hunter-Pro para que no active la alarma durante la noche?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_604\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Los modos de armado \u201cen Casa\u201d se deben usar durante la noche y los establece un t\u00e9cnico de servicio. Si el t\u00e9cnico ya los ha configurado, puede activar el modo \u201cen Casa 1\u201d o \u201cen Casa 2\u201d.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_358\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo puedo configurar la hora y fecha en el sistema Hunter-Pro 832\/8144?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_358\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione 8, configure la hora y la fecha y presione ENTER.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_916\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo configuro un c\u00f3digo de usuario?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_916\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Presione y mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione 9 (\u00abC\u00f3digos de usuario\u00bb), presione SIGUIENTE hasta llegar al n\u00famero de usuario deseado, presione ENTER, ingrese el c\u00f3digo y presione ENTER para confirmar.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_593\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >Necesito armar el sistema de alarma pero se presenta una falla en una zona. \u00bfC\u00f3mo puedo armar el sistema de todos modos?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_593\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione 3 (\u201cAnulaci\u00f3n de Zonas\u201d), ingrese el n\u00famero de la zona que presenta la falla y presione ENTER. La zona se quedar\u00e1 anulada y no activar\u00e1 la alarma si se viola cuando el sistema est\u00e9 armado. La zona se restablecer\u00e1 cuando el sistema sea desarmado. Si la falla contin\u00faa, llame al servicio t\u00e9cnico.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_175\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo puedo armar y desarmar el sistema Hunter-Pro por tel\u00e9fono?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_175\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Utilizando la aplicaci\u00f3n PIMAlink 2.0 en la nube, disponible para Android y iOS. Para utilizar \u00e9sta aplicaci\u00f3n, el sistema de alarma debe estar conectado a Internet.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_938\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >El teclado emite un sonido y est\u00e1 marcando una falla. \u00bfC\u00f3mo puedo silenciarlo?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_938\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Presione las teclas END + ENTER al mismo tiempo para silenciar todas las indicaciones audibles del teclado (incluidas las indicaciones de las zonas de timbre, como puertas y ventanas). Despu\u00e9s de solucionar la falla, vuelva a presionar las dos teclas para reactivar los sonidos del teclado.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t\t\t\t\t\t\t    <div class=\"panel panel-primary\">\n\t\t        <div class=\"panel-heading\">\n\t\t            <a href=\"#group_923\" class=\"accordion-toggle collapsed\" data-parent = \"#accordion_223\" data-toggle=\"collapse\" >\u00bfC\u00f3mo hago que el teclado emita un sonido cuando se abre una puerta?<\/a>\n\t\t        <\/div>\n\t\t        <div id=\"group_923\" class=\"panel-collapse collapse \">\n\t\t            <div class=\"panel-body\">\n\t\t                <div class=\" element-no-top element-no-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <p>Mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione la tecla asterisco (\u201cZonas de Timbre\u201d), ingrese el n\u00famero de zona de la puerta deseada y presione ENTER.<\/p>\n<\/div>\n\t\t            <\/div>\n\t\t        <\/div>\n\t\t    <\/div>\n\t   \t\t<\/div>\n    \t<\/div>  \n     \n\n<\/div>\n\t\t\t<\/div>\n\t<\/div><\/div>        <\/div>\n    <\/div>\n<\/section>\n<section class=\"section swatch-gray contact-section section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  data-label=\"\">\n            <div class=\"background-media\" style=\"background-image: url('https:\/\/www.pima-alarms.com\/wp-content\/uploads\/2017\/family-image.jpg'); background-repeat:no-repeat; background-size:auto; background-attachment:no-scroll; background-position: 50% 0%;\" >\n                    <\/div>\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: ;\"><\/div>\n\n    <div class=\"container\">\n        <div class=\"row vertical-middle\">\n            <div class=\"col-md-6    contact-form text-default small-screen-default\"  ><header class=\"text-left  element-no-top element-no-bottom not-condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    <h2 class=\"big bold bordered bordered-normal\" >\n        Cont\u00e1ctenos    <\/h2>\n    <\/header>\n<div class=\" element-no-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27484-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"27484\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/19559#wpcf7-f27484-o1\" method=\"post\" class=\"wpcf7-form init 7e946f74fe6c cmatic-conn cmatic-aud-8 cmatic-mapd0-0 cmatic-26110119 cmatic-sent-0 cmatic-total-5012\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27484\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27484-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"bottom-form\">\n\t<div class=\"row\">\n\t\t<div class=\"col-sm-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"full-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"full-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-sm-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-sm-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Tel\u00e9fono\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-sm-6\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tema\" value=\"\" type=\"text\" name=\"subject\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Mensaje\" name=\"message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"row\">\n\t\t<div class=\"col-sm-12\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><div class=\"col-md-6     text-default small-screen-default\"  ><\/div>        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"Preguntas Frecuentes Hunter-Pro \u00bfC\u00f3mo programo el sistema Hunter-Pro para que llame a mi tel\u00e9fono cuando hay una alarma? Mantenga presionada la tecla 0 e ingrese un c\u00f3digo de usuario, presione 6 (\"N\u00fameros de tel\u00e9fono\"), configure hasta 4 n\u00fameros de tel\u00e9fono y presione ENTER. \u00bfQu\u00e9 debo hacer cuando se muestra el error ''Bater\u00eda baja''? Si la","protected":false},"author":1,"featured_media":0,"parent":19548,"menu_order":109,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19559","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas Frecuentes - Pima Electronic Systems<\/title>\n<meta name=\"description\" content=\"Pima Electronic Systems provide an overall commercial &amp; residential security solutions. We manufacture &amp; distribute our high quality security products worldwide. Enter to read our faq\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pima-alarms.com\/es\/ayuda-y-soporte\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas Frecuentes - Pima Electronic Systems\" \/>\n<meta property=\"og:description\" content=\"Pima Electronic Systems provide an overall commercial &amp; residential security solutions. We manufacture &amp; distribute our high quality security products worldwide. 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